Frequently Asked Questions
Everything you need to know about your next Delhi Watch Company timepiece.
How long does shipping take within India?
We typically process orders within 24-48 hours. Shipping usually takes 3 to 5 business days for metro cities and 5 to 7 business days for the rest of India.
Are Delhi Watch Company timepieces covered by a warranty?
Yes, all our watches come with a 1-year limited warranty covering manufacturing defects and movement issues from the date of purchase.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, you can return the watch in its original, unworn condition with all tags and packaging intact.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for faster processing.
Are the watches water-resistant?
Most of our watches feature a water resistance rating of 3 ATM to 5 ATM, making them resistant to splashes and rain. However, they are not suitable for swimming or diving.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your shipment in real-time.